There are a couple of great e-commerce tools we recommend to all of our e-commerce website clients. These tools let customers participate in live chat.

Each of these tools is a little different, but they’re all relatively inexpensive. Live chat tools help online visitors send quick instant messages to you so they can find what they need quickly and efficiently. Otherwise, they may get frustrated and leave your site because what they want to find is buried somewhere.

Some of these tools will allow you to track visitor activity on your website in real time, monitor PPC campaigns, view web analytics reports, and get real time page error alerts.

Live Chat Tools

Having an avenue to communicate with clients is really important for e-commerce sites. These live chat tools allow you to do that without breaking the bank.